ENTERPRISE TRANSFORMATION EXPERTISE
At Inflective, we empower enterprises to align stakeholders, resolve challenges, and drive impactful transformations
MISSION STATEMENT
Driving Transformational Success
Our mission is to empower enterprises to achieve clarity, alignment, and measurable outcomes in their most complex transformation journeys. By combining proven frameworks, actionable insights, high-caliber staff, and innovative tools like the Assert platform, we help businesses navigate challenges and achieve intended outcomes.
OUR VISION
Rational Certainty &
Transparent Accountabilities
OUR UNIQUE APPROACH
🔧 by Tailoring Solutions,
🛡️ and a Battle-Tested Framework
Our Expertise
To address these challenges, we developed 
Assert serves as a comprehensive framework to ensure that every deliverable not only meets its objective but also aligns with the broader “why.”
We enhance the process with pre-built content derived from years of expertise and user-friendly software that empowers stakeholders to apply the Assert method directly.
Why Method Matters
Method Turns Motion into Progress
Success isn’t just about completing tasks—it’s about ensuring every step contributes to the bigger picture
Complexity
Demands Structure
With multiple technologies and 3rd parties involved, a structured method keeps transformation efforts aligned
Small Failures, Big Consequences
Without an integrated method, missteps can cascade, leading to costly setbacks across an organization
Fit-to-Standard Doesn’t Mean Fit-for-Your-Business
Rigid, one-size-fits-all solutions may overlook critical business needs, requiring a method that ensures alignment
Blind Trust in Vendors is Risky
Relying too much on external providers without oversight can create hidden risks and long-term inefficiencies
A Checklist is Not a Strategy
A “cookbook” approach that focuses on tasks rather than purpose leads to disconnected execution and misalignment
Short-Term Wins Can Derail Long-Term Success
Pressures to meet milestones should not come at the cost of the end goal - Method ensures balance
Method Builds Confidence in the Transformation
Beyond deliverables, method builds accountability & clarity with stakeholders, driving long-term success
Assert Embeds Method
into Every Step
Assert ensures deliverables don’t just get done—they get done with purpose, integration, and measurable outcome

Tom Hensler
Founder & Senior Principal
"Digital transformation requires more than technical expertise—it demands a balanced approach to driving change while protecting business continuity and delivering business outcomes. Our role is to bring confidence, accountability, clarity and results to complex initiatives, ensuring predictable outcomes for our clients."
Tom is a senior executive, transformation leader, and former Partner at Price Waterhouse with over 30 years of experience driving high-impact digital and ERP transformations for Fortune 500 companies and public-sector organizations. He is recognized for his disciplined execution, board-level engagement, and ability to deliver results across complex, high-risk change programs.
Tom began his career at Price Waterhouse after earning a B.S. in Electrical Engineering and an MBA from Lehigh University. Rising rapidly through the ranks, he led major systems implementations and financial transformation initiatives, culminating in his promotion to Partner and leadership of the firm’s rapidly expanding SAP ERP practice. His client portfolio has included Lucent Technologies, Sun Microsystems, Kaiser Permanente, Aerojet, and Juniper Networks, among others—frequently overseeing initiatives exceeding hundreds of millions in scope and enterprise-wide impact.
Tom has served in international leadership roles, including COO of a Seoul-based consulting joint venture, and has repeatedly been entrusted with direct accountability to boards and audit committees for program performance, risk management, and executive communication. He is also the founder and CEO of Inflective, Inc., a consultancy focused on enabling successful enterprise transformation through its proprietary ASSERT™ readiness and change acceleration methodology.
Known for his clarity, governance discipline, and ability to recover failing programs, Tom has delivered sustainable business outcomes in healthcare, technology, aerospace & defense, retail, and financial services. He brings the rare combination of operational rigor, strategic foresight, and transformational leadership.
Clients of Tom Hensler at Inflective
In 2003, Tom founded Inflective, where he has led transformational ERP implementations for Fortune 500 companies, aerospace & defense firms, and leading healthcare providers. He also developed Assert, a proprietary method and software designed to drive predictability, transparency, and efficiency in transformation programs.
Key Clients:
✅ Public Storage
✅ Peet’s Coffee
✅ York Risk Services
✅ Juniper Networks
✅ Aerojet-Rocketdyne, Inc.
✅ Sun Microsystems
✅ CooperVision
✅ Kaiser Permanente
Clients of Tom Hensler at PwC
During his 20 years at PricewaterhouseCoopers (PwC)—where he became a Partner in 1994—Tom led business-critical transformation programs for global enterprises. He also served as Global Practice Partner for SAP Markets and as President & COO of Dacom Systems Technologies, a PwC joint venture.
Key Clients:
✅ Dacom Corporation
✅ AT&T / Lucent Technologies
✅ AIG
✅ Continental Medical Systems
✅ Royal Caribbean Cruise Lines
✅ Delta Airlines
✅ CSX Railroad
✅ State Street Bank
✅ Chase Manhattan Bank
✅ Morgan Bank
…and more.
Why Inflective?
Tailored Solutions with Proven Frameworks
We don’t reinvent the wheel—we refine it to fit your unique needs.
Structured Readiness Drives Results
Our unique readiness framework strengthens operational efficiency, fosters agility, and positions enterprises for sustained growth and adaptability.
Stakeholder Empowerment and Alignment
We foster collaboration and accountability to ensure resources are directed wisely.
Maximizing Impact, Lean Approach
A lean approach ensures accountability without unnecessary complexity or excess resources, driving effectiveness and focus.

Have questions about how our method can work for you?
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