Modern technologies often employ a “fit-to-standard” approach to implement change. This makes sense when best practices are well understood and consistent, as it’s logical to start with this assumption and adjust as needed. However, there are two important considerations that are frequently overlooked:
- Increased Business Change: A fit-to-standard approach often results in more significant business change, requiring a more robust change preparedness strategy.
- Risk of Misalignment: There's an inherent risk in the disconnect between what the solution provides and the value the business can derive from it. Additionally, since the fit-to-standard method typically defines the solution first and then adapts the business to fit, connection issues often surface later in the program, with pressure to compromise quality.
We help navigate resolution of business connection issues early.
We work with the key stakeholders to build confidence in the solution and
confirm key connections are being met.
confirm key connections are being met.
This is so important that we’ve developed a proprietary accelerator to ensure success,
which includes a comprehensive framework, relevant content, software tools, and learning materials.
which includes a comprehensive framework, relevant content, software tools, and learning materials.
Our approach encompasses several critical aspects of change management, including:
- Readiness preparation
- User and program training
- Defining roles and processes
- Effective communication
- Contingencies and risk mitigation
- Change monitoring
- Business test planning
- Rehearsal planning
