--- title: Client - York Risk Services --- [Skip to content](https://inflective.com/client-york-risk-services#main-content) [![Inflective-Logo w tagline Myriad](https://inflective.com/hs-fs/hubfs/Inflective-Logo%20w%20tagline%20Myriad.png?width=263&height=83&name=Inflective-Logo%20w%20tagline%20Myriad.png)](https://inflective.com/?hsLang=en) - [About](https://inflective.com/about-inflective-1) - [Offerings](https://inflective.com/offerings-inflective) Show submenu for Offerings - [Transformation Readiness Assessments](https://inflective.com/services-readiness-assessments) - [Readiness Preparation & Endorsement](https://inflective.com/services-readiness-preparation-and-endorsement) - [Transformation Program Recovery](https://inflective.com/services-program-recovery) - [Transformation Program Leadership](https://inflective.com/services-transformation-program-leadership) - [Merger & Acquisition Integration](https://inflective.com/services-mergers-acquisition-integration) - [ASSERT Framework & Apps](https://inflective.com/assert-framework) - [Success Stories](https://inflective.com/clients-inflective) Show submenu for Success Stories - [Public Storage](https://inflective.com/client-public-storage-v2) - [Peet's Coffee](https://inflective.com/client-peets-coffee) - [Juniper Networks](https://inflective.com/client-juniper-networks) - [Aerojet Rocketdyne](https://inflective.com/client-aerojet-rocketdyne) - [Sun Microsystems](https://inflective.com/client-sun-microsystems) - [CooperVision](https://inflective.com/client-coopervision) - [York Risk Services](https://inflective.com/client-york-risk-services) - [Kaiser Permanente](https://inflective.com/client-kaiser-permanente) Open main navigation Close main navigation - [About](https://inflective.com/about-inflective-1) - [Offerings](https://inflective.com/offerings-inflective) Show submenu for Offerings - [Transformation Readiness Assessments](https://inflective.com/services-readiness-assessments) - [Readiness Preparation & Endorsement](https://inflective.com/services-readiness-preparation-and-endorsement) - [Transformation Program Recovery](https://inflective.com/services-program-recovery) - [Transformation Program Leadership](https://inflective.com/services-transformation-program-leadership) - [Merger & Acquisition Integration](https://inflective.com/services-mergers-acquisition-integration) - [ASSERT Framework & Apps](https://inflective.com/assert-framework) - [Success Stories](https://inflective.com/clients-inflective) Show submenu for Success Stories - [Public Storage](https://inflective.com/client-public-storage-v2) - [Peet's Coffee](https://inflective.com/client-peets-coffee) - [Juniper Networks](https://inflective.com/client-juniper-networks) - [Aerojet Rocketdyne](https://inflective.com/client-aerojet-rocketdyne) - [Sun Microsystems](https://inflective.com/client-sun-microsystems) - [CooperVision](https://inflective.com/client-coopervision) - [York Risk Services](https://inflective.com/client-york-risk-services) - [Kaiser Permanente](https://inflective.com/client-kaiser-permanente) - [Contact Us](https://inflective.com/contact-us) [Contact Us](https://inflective.com/contact-us?hsLang=en) ## **York Risk Services Group** Insurance Claims & Risk Management Privately Held Series of initiatives to improve operational efficiency and drive bottom line results. ![10 York - Client Logo](https://inflective.com/hubfs/10%20York%20-%20Client%20Logo.png "10 York - Client Logo") ![20 Summary Info - York](https://inflective.com/hubfs/20%20Summary%20Info%20-%20York.png "20 Summary Info - York") ![20 Summary Info - York-1](https://inflective.com/hubfs/20%20Summary%20Info%20-%20York-1.png "20 Summary Info - York-1") ![20 Summary Info - CVI-1](https://inflective.com/hubfs/20%20Summary%20Info%20-%20CVI-1.png "20 Summary Info - CVI-1") ![20 Summary Info - York-2](https://inflective.com/hubfs/20%20Summary%20Info%20-%20York-2.png "20 Summary Info - York-2") ![40 How ASSERT Was Applied - Peets-Jul-12-2026-08-39-12-4270-PM](https://inflective.com/hs-fs/hubfs/40%20How%20ASSERT%20Was%20Applied%20-%20Peets-Jul-12-2026-08-39-12-4270-PM.png?width=250&height=142&name=40%20How%20ASSERT%20Was%20Applied%20-%20Peets-Jul-12-2026-08-39-12-4270-PM.png "40 How ASSERT Was Applied - Peets-Jul-12-2026-08-39-12-4270-PM") ## The Challenge York Risk Services Group provides claim related services including Third Party Administration (TPA), Managed Care, Medical Bill Review, and Specialized Loss Adjustments. The company embarked on a series of related initiatives to improve operational efficiency and drive bottom line results. - Complex operations across multiple service lines - Need to improve efficiency and productivity - Opportunity to strengthen financial performance - Need for sustainable process improvements ![40 How ASSERT Was Applied - Peets-Jul-12-2026-08-59-16-5687-PM](https://inflective.com/hs-fs/hubfs/40%20How%20ASSERT%20Was%20Applied%20-%20Peets-Jul-12-2026-08-59-16-5687-PM.png?width=250&height=143&name=40%20How%20ASSERT%20Was%20Applied%20-%20Peets-Jul-12-2026-08-59-16-5687-PM.png "40 How ASSERT Was Applied - Peets-Jul-12-2026-08-59-16-5687-PM") ## Inflective’s Role Inflective worked with the Steering Committee and project team members to formulate and execute the project plan and schedules. - Led Lean Six Sigma workshops to identify and prioritize improvement opportunities - Designed and implemented solutions to improve operational performance - Provided project management, facilitation, and change leadership - Established metrics and tracking to sustain gains ![40 How ASSERT Was Applied - Peets-Jul-12-2026-08-31-48-1097-PM](https://inflective.com/hs-fs/hubfs/40%20How%20ASSERT%20Was%20Applied%20-%20Peets-Jul-12-2026-08-31-48-1097-PM.png?width=250&height=143&name=40%20How%20ASSERT%20Was%20Applied%20-%20Peets-Jul-12-2026-08-31-48-1097-PM.png "40 How ASSERT Was Applied - Peets-Jul-12-2026-08-31-48-1097-PM") ## How We Drove Results Utilizing Lean Six Sigma methodologies and a disciplined approach to execution, Inflective helped York achieve measurable improvements across key performance drivers. - Analyzed current state and identified root causes - Engaged stakeholders and built consensus on solutions - Implemented process changes and performance controls - Trained and empowered teams ## The Results ![](https://inflective.com/hs-fs/hubfs/image-png-Jul-28-2026-08-25-14-9278-PM.png?width=100&height=100&name=image-png-Jul-28-2026-08-25-14-9278-PM.png)Increased Subrogation Recoveries ![](https://inflective.com/hs-fs/hubfs/image-png-Jul-28-2026-08-26-58-3866-PM.png?width=184&height=100&name=image-png-Jul-28-2026-08-26-58-3866-PM.png) Increased Manager Span of Control ![](https://inflective.com/hs-fs/hubfs/image-png-Jul-28-2026-08-27-52-8169-PM.png?width=100&height=100&name=image-png-Jul-28-2026-08-27-52-8169-PM.png) Recaptured Revenue Leakage ![](https://inflective.com/hs-fs/hubfs/image-png-Jul-28-2026-08-29-43-5772-PM.png?width=111&height=100&name=image-png-Jul-28-2026-08-29-43-5772-PM.png) Expedited Delinquent Collections ![](https://inflective.com/hs-fs/hubfs/image-png-Jul-28-2026-08-32-30-3439-PM.png?width=148&height=100&name=image-png-Jul-28-2026-08-32-30-3439-PM.png)Operational excellence. 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