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Sun Microsystems

Global High-Tech Manufacturer

$13 Billion Annual Revenue 

Enterprise-wide transformation to simplify customer engagement and reduce operating costs.

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The Challenge

Despite an 800-person program and daily burn peaking at $1M, stakeholder engagement and ownership was limited and delivery was at risk.

  • Large complex global program with 800 team members

  • Insufficient business engagement and weak ownership of outcomes

  • Schedule, quality, and cost pressures with $1M/day program burn

  • Impacting 40,000+ users across the enterprise

  • Needed to simplify processes and drive adoption of Oracle ERP

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Inflective’s Role

Inflective co-led the program with Oracle, Deloitte, IT, and executive leadership across all workstreams from planning through go-live.

Key areas of focus included:

  • Program leadership

  • Process redesign and alignment

  • Data readiness and migration

  • Testing strategy and execution

  • Change management and training

  • Stakeholder engagement & accountability using ASSERT™

  • Issue resolution and risk management
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How ASSERT™ Was Applied

We implemented the ASSERT™ framework to build accountability, accelerate readiness, and improve business adoption across the organization.

Key areas of focus included:

  • Clarified future-state capabilities and success criteria

  • Mobilized business stakeholders and aligned on accountabilities

  • Identified and resolved issues that threatened delivery

  • Built confidence through transparency and real-time visibility

  • Accelerated readiness and business acceptance by 90 days

The Result

Business acceptance accelerated by 90 days, allowing the program to meet its go-live date and deliver successful results across the global enterprise.

90 Days Faster Acceptance

40,000 Global Users Impacted

On-Time Go-Live Achieved

Improved visibility, compliance, and operational insight

Client Perspective

"Without the Assert approach we would never have made the go-live date."

— Business Integration Lead

"Whenever we seemed to start to get off track, Inflective seemed to have the answer."

— Executive Program Sponsor

Build confidence. Deliver transformation.

We help organizations align stakeholders, reduce risk, and deliver the results that matter most.