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title: Client - Public Storage v2
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- [Offerings](https://inflective.com/offerings-inflective)
  
  Show submenu for Offerings 
  
    - [Transformation Readiness Assessments](https://inflective.com/services-readiness-assessments)
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## Public Storage

Leading Self-Storage REIT

$4.7B Revenue 3,300 Locations

Enterprise-wide SAP S/4HANA transformation to modernize legacy systems and support continued growth.

![Public Storage - Client Logo-1](https://inflective.com/hubfs/Public%20Storage%20-%20Client%20Logo-1.png "Public Storage - Client Logo-1")

![10 Summary Info - PS-Jul-11-2026-05-19-08-9101-AM](https://inflective.com/hubfs/10%20Summary%20Info%20-%20PS-Jul-11-2026-05-19-08-9101-AM.png "10 Summary Info - PS-Jul-11-2026-05-19-08-9101-AM")

![10 Summary Info - PS-Jul-11-2026-05-21-56-7307-AM](https://inflective.com/hubfs/10%20Summary%20Info%20-%20PS-Jul-11-2026-05-21-56-7307-AM.png "10 Summary Info - PS-Jul-11-2026-05-21-56-7307-AM")

![10 Summary Info - PS-Jul-11-2026-05-23-41-7110-AM](https://inflective.com/hubfs/10%20Summary%20Info%20-%20PS-Jul-11-2026-05-23-41-7110-AM.png "10 Summary Info - PS-Jul-11-2026-05-23-41-7110-AM")

![10 Summary Info - PS-Jul-11-2026-05-16-20-4331-AM](https://inflective.com/hubfs/10%20Summary%20Info%20-%20PS-Jul-11-2026-05-16-20-4331-AM.png "10 Summary Info - PS-Jul-11-2026-05-16-20-4331-AM")

![40 How ASSERT Was Applied - Peets-Jul-12-2026-08-39-12-4270-PM](https://inflective.com/hs-fs/hubfs/40%20How%20ASSERT%20Was%20Applied%20-%20Peets-Jul-12-2026-08-39-12-4270-PM.png?width=250&height=142&name=40%20How%20ASSERT%20Was%20Applied%20-%20Peets-Jul-12-2026-08-39-12-4270-PM.png "40 How ASSERT Was Applied - Peets-Jul-12-2026-08-39-12-4270-PM")

## The Challenge

Public Storage, the largest owner/operator of self-storage facilities in the United States, embarked on an enterprise-wide SAP S/4HANA transformation to replace a highly customized legacy ERP environment and support continued growth. The company engaged a systems integrator using SAP Activate. The organization needed stronger business readiness and stakeholder alignment to ensure successful transition.

![40 How ASSERT Was Applied - Peets-Jul-12-2026-08-59-16-5687-PM](https://inflective.com/hs-fs/hubfs/40%20How%20ASSERT%20Was%20Applied%20-%20Peets-Jul-12-2026-08-59-16-5687-PM.png?width=250&height=143&name=40%20How%20ASSERT%20Was%20Applied%20-%20Peets-Jul-12-2026-08-59-16-5687-PM.png "40 How ASSERT Was Applied - Peets-Jul-12-2026-08-59-16-5687-PM")

## Inflective’s Role

Engaged by the business to balance the system-centric approach used by the systems integrator. Inflective led readiness and change preparedness efforts using the ASSERT™ framework and software.

Key areas of focus included:

- Business readiness planning
- Change impact assessment
- Communications strategy
- User workflow design
- Go-Live readiness preparation
- ASSERT™ readiness monitoring
- Program planning and progress oversight

![40 How ASSERT Was Applied - Peets-Jul-12-2026-08-31-48-1097-PM](https://inflective.com/hs-fs/hubfs/40%20How%20ASSERT%20Was%20Applied%20-%20Peets-Jul-12-2026-08-31-48-1097-PM.png?width=250&height=143&name=40%20How%20ASSERT%20Was%20Applied%20-%20Peets-Jul-12-2026-08-31-48-1097-PM.png "40 How ASSERT Was Applied - Peets-Jul-12-2026-08-31-48-1097-PM")

## How ASSERT™ Was Applied

We implemented the ASSERT™ framework to build accountability, accelerate readiness, and improve business adoption across the organization.

- Defined future-state capabilities and success criteria
- Mobilized business stakeholders and aligned on accountabilities
- Engaged business stakeholders in assessing readiness
- Conducted process reviews in validate support of required capabilities
- Identified and resolved issues before go-live

[Learn more about ASSERT >](https://inflective.com/assert-framework?hsLang=en)

![40 How ASSERT Was Applied - Peets-Jul-12-2026-09-17-28-6519-PM](https://inflective.com/hs-fs/hubfs/40%20How%20ASSERT%20Was%20Applied%20-%20Peets-Jul-12-2026-09-17-28-6519-PM.png?width=250&height=92&name=40%20How%20ASSERT%20Was%20Applied%20-%20Peets-Jul-12-2026-09-17-28-6519-PM.png "40 How ASSERT Was Applied - Peets-Jul-12-2026-09-17-28-6519-PM")

## The Result

We implemented the ASSERT™ framework to build accountability, accelerate readiness, and improve business adoption across the organization.

![](https://inflective.com/hs-fs/hubfs/image-png-Jul-27-2026-09-01-55-1431-PM.png?width=20&height=20&name=image-png-Jul-27-2026-09-01-55-1431-PM.png)Successful SAP S/4HANA go-live on schedule

![](https://inflective.com/hs-fs/hubfs/image-png-Jul-27-2026-09-01-55-1431-PM.png?width=20&height=20&name=image-png-Jul-27-2026-09-01-55-1431-PM.png)

Strong stakeholder alignment and engagement

![](https://inflective.com/hs-fs/hubfs/image-png-Jul-27-2026-09-01-55-1431-PM.png?width=20&height=20&name=image-png-Jul-27-2026-09-01-55-1431-PM.png)

Prepared organization and confident users

![](https://inflective.com/hs-fs/hubfs/image-png-Jul-27-2026-09-01-55-1431-PM.png?width=20&height=20&name=image-png-Jul-27-2026-09-01-55-1431-PM.png)

Improved operational efficiency and visibility

![](https://inflective.com/hs-fs/hubfs/image-png-Jul-27-2026-09-01-55-1431-PM.png?width=20&height=20&name=image-png-Jul-27-2026-09-01-55-1431-PM.png)

Platform to support continued growth and expansion

## ![](https://inflective.com/hs-fs/hubfs/image-png-Jul-27-2026-11-05-04-2350-PM.png?width=57&height=60&name=image-png-Jul-27-2026-11-05-04-2350-PM.png)On-Time Go-Live Achieved

## ![](https://inflective.com/hs-fs/hubfs/image-png-Jul-27-2026-11-07-38-4960-PM.png?width=111&height=60&name=image-png-Jul-27-2026-11-07-38-4960-PM.png) Improved Stakeholder Confidence

## ![](https://inflective.com/hs-fs/hubfs/image-png-Jul-27-2026-11-08-54-7023-PM.png?width=63&height=60&name=image-png-Jul-27-2026-11-08-54-7023-PM.png) Stronger foundation for long-term business performance

## ![](https://inflective.com/hs-fs/hubfs/image-png-Jul-27-2026-11-11-23-5829-PM.png?width=60&height=60&name=image-png-Jul-27-2026-11-11-23-5829-PM.png) Reduced risk and improved program predictability

## Client Perspective

## "Your structured and thorough approach to readiness was a great counterbalance to the move-fast-and-break-things mindset elsewhere"

## — VP and Transformation Lead      Finance Operations

## “It (ASSERT™) was an invaluable tool that helped steer the project in the right direction during the most critical moments!”

## — Business Function Lead      Order-to-Cash

## “Whenever there was a significant positive change on the project, Inflective seemed to have been the driver.”

## — Business Function Lead      Order-to-Cash

## ![](https://inflective.com/hs-fs/hubfs/image-png-Jul-27-2026-11-25-07-6024-PM.png?width=148&height=100&name=image-png-Jul-27-2026-11-25-07-6024-PM.png)Prepare with confidence. Deliver with certainty.

## Let’s talk about how Inflective can help you prepare for what’s next.

 SCHEDULE A CONSULTATION

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