The Challenge

CooperVision develops, manufactures, and markets a broad range of contact lenses for millions of customers worldwide. To support growth and operational excellence, the company launched a global ERP transformation with Oracle E-Business suite.

• Global organization with diverse processes and stakeholders

• Need to implement Oracle E-Business Suite worldwide

• Significant change across multiple business functions

• Risk to adoption, productivity, and business continuity

• Need to prepare the organization for a successful go-live

Inflective’s Role

Inflective led readiness and change management efforts in partnership with the systems integrator and internal IT stakeholders.

Key areas of focus included:

• Stakeholder engagement and alignment

• Change impact assessment

• Readiness strategy and planning

• Communication and training readiness

• Business process readiness

• Go-live readiness assessments

• Stakeholder engagement & accountability using ASSERT™

• Global deployment support 

How ASSERT™ Was Applied

We used the ASSERT™ framework and software to create clarity, build confidence, and ensure the organization was ready to embrace the new way of working.

• Clarified readiness criteria

• Engaged business stakeholders and aligned on accountabilities

• Built confidence through transparency and real-time visibility

• Provided framework to support future deployments

The Result

CooperVision achieved a successful global deployment, improving operational effectiveness and positioning the organization for continued growth.

Successful Global Deployment

Strong Stakeholder Engagement

Improved Operational Effectiveness

Reduced Business Risk and Disruption

Client Perspective

"I look to major system integrators for their readiness framework, and I get a bunch of spreadsheets. I look to you, and I get a well-thought-out method with supporting technology”
— VP & Transformation Lead